You can return a product within 30 days from the day you received it. You get your refund on the payment method you used for the order.
Before you return a product
The product must:
Be in its original packaging.
Be complete, undamaged and with no signs of wear or use.
Return shipping costs, and any taxes, duties or customs fees you paid, aren't refunded.
Return a product
Contact our customer support with your order number, and tell us which product you want to return.
Wait for our authorization: we tell you where to send the product.
Send it back, and write
Customer returnon the shipping documents when you can.Send us the tracking number of your shipment.
For products bought from a dealer, contact the dealer you bought from.