Factory reset

A factory reset brings your device back to how it was when it left the factory. Use it as a last resort, when nothing else fixes an issue.

A factory reset erases all the settings on your device, and you need to set it up again from the app. Your music files stay where they are. If you're signed in to MyVolumio on a Volumio device, or with Volumio Premium, your playlists, favorites and web radios are kept in your account and come back after the reset.

From Settings

1. Open your device and go to Settings → System.

2. Under System updates, press Factory reset and confirm.

In the app, you can also tap your account button on the home screen → Help & support → Reset device: it takes you straight to your device's Settings.

With a USB drive

Use this when the device doesn't start or you can't reach it from the app.

1. Download the factory reset file or create a new file called factory_reset (no extension) containing only the text factory_reset.

2. Format a USB drive in FAT32 and copy the factory_reset file into it.

3. Turn off the device.

4. Insert the USB drive.

5. Turn on the device.

During a factory reset, the device may restart several times and takes about 5 to 10 minutes to finish. Don't turn it off or unplug it during that time.

The factory_reset file is erased from the USB drive once the reset is complete.

After the reset

1. Open the app: your device shows up as a new device. Tap Setup and follow the steps to set it up again.

2. On a Volumio device, or with Volumio Premium, sign in to MyVolumio to get back your playlists, favorites and web radios.

3. If your music is on a network drive, add it again.

4. Go to Settings → Sources → My music and press Update library to find your music again.