• Get a USB thumb drive

  • Format your USB thumb drive as: FAT32

  • Download the factory reset file from: http://repo.volumio.org/Primo/factory_reset

  • Copy the factory reset file to your thumb drive and make sure the file is named exactly “factory_reset”  (Do not rename this file after download.)

  • Power OFF the unit

  • Insert the thumb drive to one of the USB ports

  • Power ON the unit

  • IMPORTANT: During this phase the unit may restarts multiple times and the factory reset will take about five to ten minutes to complete