Skip to main content

How to do a factory reset from USB thumb drive?

  • Get a USB thumb drive

  • Format your USB thumb drive as: FAT32

  • Download the factory reset file from:

  • Copy the factory reset file to your thumb drive and make sure the file is named exactly “factory_reset”  (Do not rename this file after download.)

  • Power OFF the unit

  • Insert the thumb drive to one of the USB ports

  • Power ON the unit

  • IMPORTANT: During this phase the unit may restarts multiple times and the factory reset will take about five to ten minutes to complete

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.