If TIDAL or TIDAL Connect does not work on a Volumio device, but works on other devices (phone or PC), the issue may be related to the ISP network routing or upstream provider.
Symptoms
TIDAL Connect shows the player but playback does not start
Volumio shows playback but no sound is produced
TIDAL appears to be stuck buffering
Cause
In some cases, the problem is caused by the ISP backend or wholesale provider routing, which can prevent proper communication with TIDAL services.
Solution
Test the device on a different network (e.g., mobile hotspot). If it works, contact your ISP and ask them to check their network routing or backend provider, as this may prevent proper communication with TIDAL services.