---
title: "Shipping and delivery"
description: "Where the Volumio store ships, how to choose your delivery option, and how taxes and duties work."
url: https://help.volumio.com/en/articles/212-shipping-and-delivery
collection: "Store"
updated: 2026-11-13
language: en
---

# Shipping and delivery

Where the Volumio store ships, how to choose your delivery option, and how taxes and duties work.

We ship our products from Florence, Italy, to almost every country in the world.

## Choose your delivery

1.  Add your products to the cart and go to the checkout.
    
2.  Type your shipping address.
    
3.  Under `Shipping Method`, choose one of the options shown for your address. Each option shows its delivery time in business days and its cost.
    

## Taxes and duties

Each shipping option says whether taxes and duties are already included in its cost, so you know if there's anything left to pay at delivery.

> **Tip:** If you see `Volumio products cannot be shipped to the selected country`, we can't ship that order to your address. Look for a Volumio dealer near you in the [store locator](https://volumio.com/store-locator/).

## Help with your order

For questions about your order or your delivery, [contact our customer support](https://help.volumio.com/#gleap) with your order number.

## Related

- [Payment methods](https://help.volumio.com/en/articles/211-payment-methods.md)
- [Returns and refunds](https://help.volumio.com/en/articles/213-returns-and-refunds.md)
- [Request an invoice](https://help.volumio.com/en/articles/214-request-an-invoice.md)