---
title: "MyVolumio account"
description: "How to create a MyVolumio account, sign in on the app and on your device, manage your devices and sign out."
url: https://help.volumio.com/en/articles/204-myvolumio-account
collection: "Account"
updated: 2026-11-13
language: en
---

# MyVolumio account

How to create a MyVolumio account, sign in on the app and on your device, manage your devices and sign out.

MyVolumio is your free Volumio account. You need it to install plugins, use Volumio Premium and send us a report from the app. On Volumio devices, or with Volumio Premium, it also keeps your playlists, favorites and web radios in your account.

## Create an account

In the app:

1.  Tap the account button with your initials → `Login to MyVolumio`. On the first start, the app asks you on its own.
    
2.  Tap `Continue with E-mail`, type your email and tap `Continue`.
    
3.  Type your `First Name`, `Last Name` and a `Password`, then tap `Continue`.
    

On your device:

1.  Go to `Settings` → `MyVolumio` and press `Create account`.
    
2.  Fill in your name, email and password, accept the `I accept the Volumio Terms of Service` box, and press `Create account`.
    

We then send you an email to verify your address. Open it and follow the link to finish setting up your account.

> **Tip:** If the email doesn't arrive, check your spam folder, then go to `Settings` → `MyVolumio` and press `Resend verification email`.

## Sign in

In the app:

1.  Tap the account button with your initials → `Login to MyVolumio`.
    
2.  Tap `Continue with E-mail`, type your email and tap `Continue`.
    
3.  Type your password and tap `Continue`.
    

On your device:

1.  Go to `Settings` → `MyVolumio`.
    
2.  Type your `Email address` and `Password`, and press `Sign in`.
    

When you set up a new device with the app, you can sign it in to your account in the `Account` step.

## Manage your devices

1.  Go to `Settings` → `MyVolumio` and press `Devices`.
    
2.  You see every device signed in to your account, with its model and whether it's `Online` or `Offline`.
    
    -   `Open`: switch to that device.
        
    -   `Remote access`: reach the device when you're away from home (Premium). On Volumio devices, it's always on.
        
    -   `Remove device`: take the device off your account.
        

Your account can have up to 6 devices. To add a new one when you're at the limit, remove one you don't use anymore.

To change your name, press `Edit profile` in `Settings` → `MyVolumio`, then `Save`.

## Sign out

-   In the app: tap the account button with your initials → `Logout from MyVolumio` → `Sign out`.
    
-   On your device: go to `Settings` → `MyVolumio` and press `Sign out`.
    

## Troubleshooting

### `MyVolumio account not found`

Check that you typed the email you signed up with. If you don't have an account yet, create one.

### `Wrong password`

Type it again, checking upper and lower case. If you don't remember it, [reset your password](https://help.volumio.com/articles/209-reset-your-password).

### `Too many requests, retry later`

You tried to sign in too many times. Wait a few minutes, then try again.

### Your account is already on its maximum number of devices

Go to `Settings` → `MyVolumio` → `Devices` on a device that's signed in, and press `Remove device` on one you don't use anymore. Then sign in again on the new device.

### A device isn't in `Devices`

The device isn't signed in to your account. Sign in on the device with the same email you use in the app.

## Related

- [Volumio free vs Premium](https://help.volumio.com/en/articles/205-volumio-free-vs-premium.md)
- [Redeem a coupon code](https://help.volumio.com/en/articles/206-redeem-a-coupon-code.md)
- [Change payment method](https://help.volumio.com/en/articles/207-change-payment-method.md)
- [Cancel your subscription](https://help.volumio.com/en/articles/208-cancel-your-subscription.md)
- [Reset your password](https://help.volumio.com/en/articles/209-reset-your-password.md)