---
title: "My device keeps restarting or I can't log in to MyVolumio. What should I do?"
description: ""
url: https://help.volumio.com/en/articles/144-my-device-keeps-restarting-or-i-can-t-log-in-to-myvolumio-what-should-i-do
collection: "Issues & solutions"
updated: 2026-10-20
language: en
---

# My device keeps restarting or I can't log in to MyVolumio. What should I do?



If your device keeps restarting when MyVolumio is enabled, or you can't log in to MyVolumio on the device (for example after changing your password), a factory reset usually solves it.

1.  If the device keeps restarting, disable MyVolumio first, so you can access the settings.
    
2.  Go to `Settings` → `System` → `Factory Reset`.
    
3.  After the reset, run the setup wizard and log in to MyVolumio again.
    

> **Warning:** A factory reset restores all settings, so you'll need to set up your network drives and preferences again afterwards.